Understanding Failed Posts When GBPCentral sends a post to Google, several things are checked: the content, the image, the connected account's authorization, and Google's own processing. If any step g...

What an Error Status Means An "Error" status on a connected Google Business Profile account means GBPCentral can no longer communicate with Google for that account. Posts will not publish, analytics w...

Check Your Google Account Access To connect a Google Business Profile, the Google account you sign in with must have ownership or management access to the business listing. If you sign in with a perso...

How Analytics Sync Works GBPCentral collects analytics data from Google's Performance API on a regular schedule. Accounts that have not been synced in the last 24 hours are automatically refreshed. Th...

Why This Happens When you downgrade to a subscription plan with a lower account limit, you may end up with more connected accounts than the new plan allows. For example, if you had 10 accounts on the...

Check Your Notification Preferences The first thing to check is whether the notifications you expect are actually enabled. Go to Notifications in the sidebar, then click Preferences. Make sure the rel...

Supported Formats GBPCentral accepts images in JPEG, PNG, GIF, and WebP formats. If you try to upload a different format, the upload will be rejected. Convert your image to one of these formats before...

When to Contact Support If you have tried the troubleshooting steps in our help articles and are still experiencing issues, our support team is here to help. You should also reach out if you have ques...