Changelog

What's new in GBPcentral

Every update, improvement, and fix we ship. Follow along to see how GBPcentral gets better every week.

59
Releases
240
Updates shipped
1d ago
Last update

Faster Post Images That Follow Your Description

Post images now follow your description more closely, including where each detail sits, and arrive in about half the time. When an image is nearly right, describe the one change you want and the image is edited with the rest kept as it was.

  • Improved Post images follow your description more closely, including where each detail sits in the picture
  • Improved A new image arrives in about half the time
  • New Describe one change in a sentence and the image is edited, with the rest kept as it was
  • New Back to previous returns to the image as it was before your last change
  • Improved Ongoing investment in customer safeguards and platform trust behind the scenes

New Guides and a Rebuilt Home Page

A new guide to managing a Google Business Profile, a rewritten guide to Google Business Profile Manager, and a rebuilt home page that shows how the platform works for business owners, multi-location businesses and agencies. The Excellence Award reminder on free audit reports now saves your sign-up.

  • New A guide to managing a Google Business Profile: what the work involves and how to do it Read the guide
  • Improved The Google Business Profile Manager guide was rewritten around Google's own tools and how to get into them Read the guide
  • Improved The home page was rebuilt to show how the platform works for business owners, multi-location businesses and agencies
  • Fixed The Excellence Award reminder on free audit reports now saves your sign-up

Done-for-You Profile Management

If you would rather have the work done for you, Google Business Profile management is now a monthly service you can order online, alongside one-time services for optimization, verification and reinstatement. Clients read their reports and approve proposed changes in their own portal.

  • New Monthly Google Business Profile management packages, ordered and paid online See the packages
  • New One-time services for profile optimization, verification and reinstatement
  • New Clients read their reports and approve proposed changes in a client portal
  • Improved The Terms of Service were updated, effective October 30, and the Managed Services Agreement was published Read the Terms

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Know When Google Rejects a Post

A post Google refuses is now marked Rejected by Google instead of published, and you get an email with the common reasons and what to change. Published posts show their status on Google with a link to view them there, and locations that share a name are easy to tell apart when you choose where to post.

  • New Posts Google refuses are marked Rejected by Google instead of published
  • New An email tells you when Google rejects a post, with the common reasons and what to change before publishing it again
  • New Published posts show their status on Google, with a link to view the post there once it is live
  • Improved Locations that share a name are told apart by address or phone, and by a nickname you choose, when you pick where to post

Accounts You Can Search and Sort

The accounts page is now one list with All, Connected and Needs attention views, search by name, nickname, address or phone, and sortable columns. Each row has a menu to set a nickname or disconnect, and a location Google no longer finds moves to Needs attention with an email asking you to reconnect it.

  • Improved Your accounts are one list with All, Connected and Needs attention views, search and sortable columns
  • New Give a location a nickname from its row menu so you can tell it apart at a glance
  • Improved When Google no longer finds a location, it moves to Needs attention and you receive an email asking you to reconnect it

Agency Plan Now Includes 30 GBP Accounts

The Agency plan now includes 30 GBP accounts instead of 20, at the same monthly and yearly price. Current Agency customers have the larger allowance on their existing subscription, and the Starter and Professional plans are unchanged.

  • Improved The Agency plan includes 30 GBP accounts instead of 20, at the same monthly and yearly price See the plans
  • Improved Current Agency customers have the larger allowance on their existing subscription, with no change to billing

Starter Free Trial Now 14 Days

New customers now get 14 days on the Starter plan before the first charge, up from 7. That is two full weeks to connect a profile, watch the health score and rankings settle, and see a complete week of your own performance data side by side with the week before.

  • Improved The Starter free trial runs 14 days instead of 7, so you see two full weeks of your profile data before the first charge
  • Improved Your card is collected at checkout and not charged until the trial ends; cancel at any time during the trial and pay nothing
  • Improved Pricing, plans, the Terms of Service and the help centre all state the new length; Pro and Agency are unchanged and billed at signup

Review Replies in Your Own Words

Suggested review replies now read the way an owner writes: in the reviewer's language, in plain words, and using only the phone number and website on your profile. Digest emails arrive at your chosen hour in your own timezone, and weekly summaries go out on the day you picked.

  • Improved Suggested replies are written in the reviewer's language, in plain words, with no invented names, offers or contact details
  • Improved A suggested reply names only the phone number and website on your profile
  • Fixed Daily digests arrive at your chosen hour in your own timezone
  • Fixed Weekly summaries go out on the day you picked, not only on Mondays
  • Improved A reply longer than Google accepts is flagged before you post it

Reviews Google No Longer Shows

When Google stops showing a review, your reviews page now says so, keeps it out of your totals and your reply queue, and explains why a reply cannot be posted. Alert links open the review they name, and posting over an existing reply asks you first.

  • Improved Reviews Google no longer shows are marked and kept out of your totals, response rate and reply queue, with a filter to find them
  • Improved A reply Google refuses tells you what Google did instead of asking you to try again
  • New Each response shows when it was posted to Google or why Google declined it
  • Improved Posting over a reply that already exists on Google asks you first
  • Fixed Review alert links open the review they name

Industry Guides and a Rebuilt Free Audit Page

New guides for dentists, plumbers, roofers and HVAC contractors, plus a Google Business Profile Manager guide. The free audit page now explains what an audit is, how to read the score and what to fix first.

  • New Guides for dentists, plumbers, roofers and HVAC contractors, plus a Google Business Profile Manager guide Browse the guides
  • Improved The free audit page explains what an audit is, how to read the score and what to fix first Try the free audit
  • Improved The GBP management guide was expanded

Search Terms and Fuller Performance Data

See the search terms Google reports for your profile on the keywords screen, the PDF report and the CSV export. More of the performance data Google publishes is collected, and the accounts page tells you when Google is not providing performance data for a profile.

  • New The search terms Google reports for your profile, on the keywords screen, the PDF report and the CSV export
  • Improved More of the performance data Google publishes is collected
  • Improved Per-post insights were retired, since Google no longer provides them
  • New The accounts page tells you when Google is not providing performance data for a profile

Receipts, Trial Notices and Cancellation Confirmations

Payment receipts arrive reliably and show your invoice number, starting a trial sends a clear email about what follows, and cancellations are confirmed by email.

  • Fixed Payment receipts arrive reliably and show your invoice number
  • New Starting a trial sends an email with the end date and what follows it
  • Improved Cancellations are confirmed by email, including when access ends

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