Nawaloka Hospitals PLC
Industry median 77 Top 10% start at 91 1 points below median
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What This Means
Nawaloka Hospitals PLC scores 76 of 100, a B grade, which the scale reads as above average. That is below the current median of 77 across audits run with this tool.
The strongest areas are Photos & Visual Content at 100 of 100 and Review Volume at 100 of 100.
The weakest area is Website & Online Presence at 42 of 100, which makes it the natural place to focus first.
Resolving the 3 quick wins below is worth 5 points on this scale, which would move the score to 81 of 100 and a B+ grade.
Quick Wins (The Fastest Fixes)
The listing has 2 additional categories. Consider adding 1 more to appear in more search results.
Use more specific categories instead of generic ones. For example, "Italian Restaurant" ranks better than just "Restaurant".
The business name on the website doesn't match the GBP listing ('Nawaloka Hospitals PLC'). Consistent NAP (Name, Address, Phone) is critical for local SEO.
These fixes lift the score to 81
This is what the fixes above are worth, added up. Each one carries the exact number of points it is currently costing this profile, weighted the same way the audit weights every category.
Aim for 90 or higher to earn the Excellence Award
GBPcentral issues a Gold Excellence Award to businesses scoring 90 or higher on this audit and meeting the full published criteria for their business category. Businesses scoring 95 or higher and meeting the stricter Platinum criteria may earn the Platinum tier. Working through this report's Quick Wins and Critical Issues is the fastest route there.
Critical Issues
Nothing critical. This profile clears the essentials. The category breakdown below shows where the remaining points are.
Google Policy Check
Google's Business Profile guidelines ask for the real-world business name in the name field, with services, locations, and marketing wording kept in the fields built for them. This matters because Google can suspend listings over name issues, and a suspension would take everything this report measures offline with it. This check reads the name as Google currently publishes it and does not affect the score above.
Category Scores
- Business Name
- Present
- Address
- Complete
- Phone Number
- Present
- Website
- Present
- Business Hours
- Set
- Business Status
- Operational
- Editorial Summary
- Not Available
- Primary Category
- Set
- Additional Categories
- Partial
- Category Specificity
- Generic
What to do
- The listing has 2 additional categories. Consider adding 1 more to appear in more search results.
- Use more specific categories instead of generic ones. For example, "Italian Restaurant" ranks better than just "Restaurant".
- Photos Detected
- 10+
- Status
- Excellent
- Industry Benchmark
- 5-10 typical for Healthcare
- Note
- Google reports at most 10 photo references for a listing. A listing showing 10 may hold many more, so this category is scored within that limit and does not distinguish between them.
- Review Count
- 2430
- Status
- Excellent
- Industry Benchmark
- 10-40 average for Healthcare
- Average Rating
- 3.5
- Based On
- 2430 reviews
- Status
- Needs Improvement
What to do
- The rating is 3.5. Higher ratings improve the odds of appearing in local search results. Target 4.3+ to be competitive in the market.
- Reviews in Google Sample
- 5 of 2430 total
- Detailed Reviews in Sample (50+ words)
- 5
- Themes in Sample (Positive)
- clean, excellent, outstanding
- Themes in Sample (Negative)
- unprofessional, rude, disappointed
Based on the up-to-five reviews Google returns for the listing, sorted by Google's relevance algorithm rather than by date. Themes and sentiment reflect that sample, not the full review history.
What to do
- Reviews in the Google sample highlight "clean", "excellent", "outstanding". Emphasize these strengths in the marketing.
- Reviews in the Google sample mention "unprofessional", "rude", "disappointed". Address these issues operationally to improve the rating.
- Hours Published
- Yes
- Coverage
- Complete
- Schedule
- Open 24 hours, all week
- Secondary Hours
- Not Set
- Holiday Hours
- Not Visible
- Note
- Google's public data shows holiday hours only for the seven days after the audit, so they are reported here when visible and not scored.
- Website URL
- http://www.nawaloka.com/
- Reachable
- Yes
- SSL (HTTPS)
- Invalid Cert
- Server Response Time
- 738 ms
- Note
- Measured as time to first byte. Full page load including images, fonts, and scripts will be slower.
- Mobile Responsive
- Yes
- Name Match (Website/GBP)
- Mismatch
- Address Match (Website/GBP)
- Mismatch
- Phone Match (Website/GBP)
- Mismatch
- Schema.org Markup
- Missing
What to do
- The website uses HTTPS but the SSL certificate is invalid (expired, self-signed, wrong hostname, or a broken chain of trust). Browsers will show a security warning. Renew or correct the certificate.
- The business name on the website doesn't match the GBP listing ('Nawaloka Hospitals PLC'). Consistent NAP (Name, Address, Phone) is critical for local SEO.
- Only 0/3 NAP fields match between the website and GBP. Ensure the Name, Address, and Phone are identical everywhere.
- Add LocalBusiness Schema.org markup to the website. This helps Google connect the web presence to the GBP listing and improves local ranking signals.
- Engaged Attributes
- 3 of 4 relevant
- Active Attributes
- Accessibility Options, Parking Options, Payment Options
- Accessibility Features
- Present
What to do
- This profile engages 3 of 4 attributes relevant to the business type. Setting the remaining 1 attribute gives Google a fuller picture: Restroom.
Add this badge to the business website
Local Competitor Benchmark
How this profile compares with nearby businesses found for “Hospital” at the time of this audit.
| Business | Rating | Reviews | Review volume compared |
|---|---|---|---|
| Nawaloka Hospitals PLC This business | 3.5 | 2,430 | |
| National Hospital - Sri Lanka | 4.2 | 729 | |
| The Lanka Hospitals Corporation PLC | 3.3 | 1,932 | |
| Asiri Central Hospital | 4.1 | 2,104 | |
| Durdans Hospital | 4.2 | 4,723 | |
| General Hospital O P D | 3.8 | 107 |
Key takeaways
- Local competitors average 1919 reviews at a 3.92 star rating.
- The most-reviewed competitor has 4723 reviews; this profile has 2430 (a gap of 2293).
- The highest-rated competitor leads this profile by 0.7 stars.
Competitor data comes from public Google results for the category search above, captured when this audit ran. It does not affect the audit score.
Local Visibility Map
See where this business actually ranks in Google local results at 9 points around its location, using its own category as the search. One click, about half a minute.
This audit was generated on Sep 17, 2026. Google may hold newer data for this business now.
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Website presence scored 42/100. Track how customers move from this profile to the website and see each fix pay off.
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- Data source
- Provided by Google
- Generated
- Sep 17, 2026 10:29 AM
- Scoring engine
- GBPcentral 4.4 How scores work
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