Vive Beauty Health Centre
Industry median 77 Top 10% start at 91 6 points below median
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What This Means
Vive Beauty Health Centre scores 71 of 100, a B- grade, which the scale reads as decent. That is below the current median of 77 across audits run with this tool.
The strongest areas are Profile Completeness at 100 of 100 and Category Optimization at 93 of 100.
The weakest area is Review Sentiment & Quality at 47 of 100, which makes it the natural place to focus first.
Resolving the 3 quick wins below is worth 2 points on this scale, which would move the score to 73 of 100 and a B- grade.
Quick Wins (The Fastest Fixes)
The business name on the website doesn't match the GBP listing ('Vive Beauty Health Centre'). Consistent NAP (Name, Address, Phone) is critical for local SEO.
Only 2/3 NAP fields match between the website and GBP. Ensure the Name, Address, and Phone are identical everywhere.
Implement a review request strategy. Send follow-up emails or texts after each job or visit using the listing's Google review link: https://www.google.com/maps/place//data=!4m3!3m2!1s0x882b352358a10eb5:0x53bbb4e001cc2485!12e1?g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
These fixes lift the score to 73
This is what the fixes above are worth, added up. Each one carries the exact number of points it is currently costing this profile, weighted the same way the audit weights every category.
Aim for 90 or higher to earn the Excellence Award
GBPcentral issues a Gold Excellence Award to businesses scoring 90 or higher on this audit and meeting the full published criteria for their business category. Businesses scoring 95 or higher and meeting the stricter Platinum criteria may earn the Platinum tier. Working through this report's Quick Wins and Critical Issues is the fastest route there.
Critical Issues
Nothing critical. This profile clears the essentials. The category breakdown below shows where the remaining points are.
Google Policy Check
Google's Business Profile guidelines ask for the real-world business name in the name field, with services, locations, and marketing wording kept in the fields built for them. This matters because Google can suspend listings over name issues, and a suspension would take everything this report measures offline with it. This check reads the name as Google currently publishes it and does not affect the score above.
Category Scores
- Business Name
- Present
- Address
- Complete
- Phone Number
- Present
- Website
- Present
- Business Hours
- Set
- Business Status
- Operational
- Editorial Summary
- Not Available
- Primary Category
- Set
- Additional Categories
- Good
- Category Specificity
- Mixed
- Photos Detected
- 4+
- Status
- Average
- Industry Benchmark
- 5-10 typical for Medical & Wellness Specialties
- Note
- Google reports at most 10 photo references for a listing. A listing showing 10 may hold many more, so this category is scored within that limit and does not distinguish between them.
What to do
- Photo coverage is reasonable. Consider adding more photos across different categories (exterior, interior, team, products) to strengthen the listing.
- Review Count
- 14
- Status
- Average
- Industry Benchmark
- 10-40 average for Medical & Wellness Specialties
What to do
- The listing has 14 reviews, which is average for Medical & Wellness Specialties. Aim for 150+ to rank in the top tier.
- Implement a review request strategy. Send follow-up emails or texts after each job or visit using the listing's Google review link: https://www.google.com/maps/place//data=!4m3!3m2!1s0x882b352358a10eb5:0x53bbb4e001cc2485!12e1?g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
- Average Rating
- 3.9
- Based On
- 14 reviews
- Status
- Needs Improvement
What to do
- The rating is 3.9. Higher ratings improve the odds of appearing in local search results. Target 4.3+ to be competitive in the market.
- Reviews in Google Sample
- 5 of 14 total
- Detailed Reviews in Sample (50+ words)
- 2
- Themes in Sample (Positive)
- great, professional, fantastic
- Themes in Sample (Negative)
- rude, dirty, bad
Based on the up-to-five reviews Google returns for the listing, sorted by Google's relevance algorithm rather than by date. Themes and sentiment reflect that sample, not the full review history.
What to do
- Reviews in the Google sample highlight "great", "professional", "fantastic". Emphasize these strengths in the marketing.
- Reviews in the Google sample mention "rude", "dirty", "bad". Address these issues operationally to improve the rating.
- Hours Published
- Yes
- Coverage
- Complete
- Secondary Hours
- Not Set
- Holiday Hours
- Not Visible
- Note
- Google's public data shows holiday hours only for the seven days after the audit, so they are reported here when visible and not scored.
- Website URL
- https://vivimassagespa.net/
- Reachable
- Yes
- SSL (HTTPS)
- Secure
- Server Response Time
- 33 ms
- Note
- Measured as time to first byte. Full page load including images, fonts, and scripts will be slower.
- Mobile Responsive
- Yes
- Name Match (Website/GBP)
- Mismatch
- Address Match (Website/GBP)
- Match
- Phone Match (Website/GBP)
- Match
- Schema.org Markup
- Missing
What to do
- The business name on the website doesn't match the GBP listing ('Vive Beauty Health Centre'). Consistent NAP (Name, Address, Phone) is critical for local SEO.
- Only 2/3 NAP fields match between the website and GBP. Ensure the Name, Address, and Phone are identical everywhere.
- Add LocalBusiness Schema.org markup to the website. This helps Google connect the web presence to the GBP listing and improves local ranking signals.
- Engaged Attributes
- 3 of 5 relevant
- Active Attributes
- Payment Options, Restroom
- Indicated As Not Offered
- Parking Options
What to do
- This profile engages 3 of 5 attributes relevant to the business type. Setting the remaining 2 attributes gives Google a fuller picture: Accessibility Options, Good for Children.
- Add accessibility information. Specifying wheelchair-accessible entrance, parking, restroom, or seating helps customers and signals to Google that the listing is well-maintained.
Add this badge to the business website
Local Competitor Benchmark
How this profile compares with nearby businesses found for “Massage spa” at the time of this audit.
| Business | Rating | Reviews | Review volume compared |
|---|---|---|---|
| Vive Beauty Health Centre This business | 3.9 | 14 | |
| Velvet massage spa | 5.0 | 4 | |
| Tasha massage and spa | 4.9 | 7 | |
| ELISE MASSAGE AND SPA | 5.0 | 2 | |
| ELIZABETH MASSAGE SPA | N/A | N/A | |
| Nancy massage spa | N/A | N/A |
Key takeaways
- Local competitors average 4 reviews at a 4.97 star rating.
- The most-reviewed competitor has 7 reviews; this profile has 14 (a gap of 0).
- This profile did not appear in the top local results for "Massage spa".
- The highest-rated competitor leads this profile by 1.1 stars.
Competitor data comes from public Google results for the category search above, captured when this audit ran. It does not affect the audit score.
Local Visibility Map
See where this business actually ranks in Google local results at 9 points around its location, using its own category as the search. One click, about half a minute.
This audit was generated on Sep 25, 2026. Google may hold newer data for this business now.
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Go Further with GBPcentral
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Review sentiment scored 47/100. Every new review surfaces the moment it lands, so complaints get answered early.
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Views, clicks, calls, and direction requests over time.
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- Data source
- Provided by Google
- Generated
- Sep 25, 2026 6:44 AM
- Scoring engine
- GBPcentral 4.4 How scores work
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