The Hazelnut Factory - Cafe in Lucknow
Industry median 77 Top 10% start at 91 14 points above median
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91/100 puts this business ahead of most local businesses. Share this report on social or with the team behind it so customers see the work.
What This Means
The Hazelnut Factory - Cafe in Lucknow scores 91 of 100, a A grade, which the scale reads as excellent. That is above the current median of 77 across audits run with this tool.
The strongest areas are Photos & Visual Content at 100 of 100 and Review Volume at 100 of 100.
The weakest area is Review Sentiment & Quality at 64 of 100, which makes it the natural place to focus first.
Resolving the 3 quick wins below is worth 3 points on this scale, which would move the score to 94 of 100 and a A grade.
Quick Wins (The Fastest Fixes)
Only 1/3 NAP fields match between the website and GBP. Ensure the Name, Address, and Phone are identical everywhere.
Reviews in the Google sample highlight "outstanding", "clean", "quality". Emphasize these strengths in the marketing.
A rating of 4.3 is solid. Focus on delivering consistently great experiences to push above 4.5.
These fixes lift the score to 94
This is what the fixes above are worth, added up. Each one carries the exact number of points it is currently costing this profile, weighted the same way the audit weights every category.
This business is close to the Excellence Award
The score clears the threshold. The Excellence Award also considers the following, measured against published criteria for this business category:
- Google rating of at least 4.5 (currently 4.3)
- A business name that carries only the real-world brand, with no added keywords, services, or descriptors
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Critical Issues
Google Policy Check
Google's Business Profile guidelines ask for the real-world business name in the name field, with services, locations, and marketing wording kept in the fields built for them. This matters because Google can suspend listings over name issues, and a suspension would take everything this report measures offline with it. This check reads the name as Google currently publishes it and does not affect the score above.
This check is automated and conservative, and only Google can rule on a name with authority. If the wording above is the business's consistently used real-world name on signage and branding, it may comply as written.
Category Scores
- Business Name
- Present
- Address
- Complete
- Phone Number
- Present
- Website
- Present
- Business Hours
- Set
- Business Status
- Operational
- Editorial Summary
- Not Available
- Primary Category
- Set
- Additional Categories
- Good
- Category Specificity
- Mixed
- Photos Detected
- 10+
- Status
- Excellent
- Industry Benchmark
- 10-20 typical for Restaurants & Food
- Note
- Google reports at most 10 photo references for a listing. A listing showing 10 may hold many more, so this category is scored within that limit and does not distinguish between them.
What to do
- Google's public data reports at most 10 photos, so we cannot see the full library. Listings in Restaurants & Food typically carry 10 to 20 photos. Keep adding current photos across the exterior, interior, team, and what the business sells.
- Review Count
- 7208
- Status
- Excellent
- Industry Benchmark
- 20-100 average for Restaurants & Food
- Average Rating
- 4.3
- Based On
- 7208 reviews
- Status
- Very Good
What to do
- A rating of 4.3 is solid. Focus on delivering consistently great experiences to push above 4.5.
- Reviews in Google Sample
- 5 of 7208 total
- Google's Review Summary
- People say this cafe offers delicious food, including excellent bakery items, pasta, and coffee, with generous portions. They also highlight the cozy and inviting ambiance, along with the friendly and attentive staff. Some reviews mention the service can be slow. (Summarized with Gemini)
- Detailed Reviews in Sample (50+ words)
- 3
- Themes in Sample (Positive)
- outstanding, clean, quality
- Themes in Sample (Negative)
- poor, cold, best
Based on the up-to-five reviews Google returns for the listing, sorted by Google's relevance algorithm rather than by date. Themes and sentiment reflect that sample, not the full review history.
What to do
- Reviews in the Google sample highlight "outstanding", "clean", "quality". Emphasize these strengths in the marketing.
- Reviews in the Google sample mention "poor", "cold", "best". Address these issues operationally to improve the rating.
- Hours Published
- Yes
- Coverage
- Complete
- Secondary Hours
- Not Set
- Holiday Hours
- Not Visible
- Note
- Google's public data shows holiday hours only for the seven days after the audit, so they are reported here when visible and not scored.
- Website URL
- https://thehazelnutfactory.com/
- Reachable
- Yes
- SSL (HTTPS)
- Secure
- Server Response Time
- 274 ms
- Note
- Measured as time to first byte. Full page load including images, fonts, and scripts will be slower.
- Mobile Responsive
- Yes
- Name Match (Website/GBP)
- Match
- Address Match (Website/GBP)
- Mismatch
- Phone Match (Website/GBP)
- Mismatch
- Schema.org Markup
- Present
- Schema Matches GBP
- Match
What to do
- Only 1/3 NAP fields match between the website and GBP. Ensure the Name, Address, and Phone are identical everywhere.
- Engaged Attributes
- 18 of 20 relevant
- Active Attributes
- Accessibility Options, Parking Options, Payment Options, Delivery, Dine-in, Takeout, Reservations, Breakfast
- Indicated As Not Offered
- Beer, Wine, Live Music
- Accessibility Features
- Present
What to do
- This profile engages 18 of 20 attributes relevant to the business type. Setting the remaining 2 attributes gives Google a fuller picture: Curbside Pickup, Children's Menu.
Local Competitor Benchmark
How this profile compares with nearby businesses found for “Cafe” at the time of this audit.
| Business | Rating | Reviews | Review volume compared |
|---|---|---|---|
| The Hazelnut Factory - Cafe in Lucknow This business | 4.3 | 7,208 | |
| Café Tea Amo | 4.9 | 70 | |
| The Cherry Tree Cafe | 4.4 | 8,494 | |
| Puffin Kup Caffe | 4.7 | 31 | |
| Tafri LU | 4.3 | 376 | |
| Cafe Repertwahr | 4.2 | 4,045 |
Key takeaways
- Local competitors average 2603 reviews at a 4.5 star rating.
- The most-reviewed competitor has 8494 reviews; this profile has 7208 (a gap of 1286).
- The highest-rated competitor leads this profile by 0.6 stars.
Competitor data comes from public Google results for the category search above, captured when this audit ran. It does not affect the audit score.
Local Visibility Map
See where this business actually ranks in Google local results at 9 points around its location, using its own category as the search. One click, about half a minute.
This audit was generated on Sep 23, 2026. Google may hold newer data for this business now.
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Review sentiment scored 64/100. Every new review surfaces the moment it lands, so complaints get answered early.
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Views, clicks, calls, and direction requests over time.
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- Data source
- Provided by Google
- Generated
- Sep 23, 2026 1:20 PM
- Scoring engine
- GBPcentral 4.4 How scores work
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