Diner 24 NYC
Industry median 80 Top 10% start at 92 17 points above median
How this score is calculated97/100 puts this business ahead of most local businesses. Share this report on social or with the team behind it so customers see the work.
What This Means
Diner 24 NYC scores 97 of 100, a A+ grade, which the scale reads as exceptional. That is above the current median of 80 across audits run with this tool.
The strongest areas are Photos & Visual Content at 100 of 100 and Review Rating at 100 of 100.
The weakest area is Review Sentiment & Quality at 81 of 100, which makes it the natural place to focus first.
Resolving the 3 quick wins below is worth 1 point on this scale, which would move the score to 98 of 100 and a A+ grade.
Quick Wins (The Fastest Fixes)
Reviews in the Google sample highlight "amazing", "perfect", "incredible". Emphasize these strengths in the marketing.
Set special hours for upcoming holidays or documented exceptions to the normal schedule. This is a visible signal to Google that the listing is actively managed.
Reviews in the Google sample mention "unprofessional". Address these issues operationally to improve the rating.
These fixes lift the score to 98
This is what the fixes above are worth, added up. Each one carries the exact number of points it is currently costing this profile, weighted the same way the audit weights every category.
This business holds the 2026 Platinum Excellence Award
The award is active through December 31, 2026. The public certificate page can be shared at any time.
Critical Issues
Nothing critical. This profile clears the essentials. The category breakdown below shows where the remaining points are.
Google Policy Check
Google's Business Profile guidelines ask for the real-world business name in the name field, with services, locations, and marketing wording kept in the fields built for them. This matters because Google can suspend listings over name issues, and a suspension would take everything this report measures offline with it. This check reads the name as Google currently publishes it and does not affect the score above.
Category Scores
- Business Name
- Present
- Address
- Complete
- Phone Number
- Present
- Website
- Present
- Business Hours
- Set
- Business Status
- Operational
- Editorial Summary
- Not Available
- Primary Category
- Set
- Additional Categories
- Good
- Category Specificity
- Mixed
- Photos Detected
- 10+
- Status
- Excellent
- Industry Benchmark
- 10-20 typical for Restaurants & Food
- Note
- Google reports at most 10 photo references for a listing. A listing showing 10 may hold many more, so this category is scored within that limit and does not distinguish between them.
What to do
- Google's public data reports at most 10 photos, so we cannot see the full library. Listings in Restaurants & Food typically carry 10 to 20 photos. Keep adding current photos across the exterior, interior, team, and what the business sells.
- Review Count
- 9054
- Status
- Excellent
- Industry Benchmark
- 20-100 average for Restaurants & Food
- Average Rating
- 4.8
- Based On
- 9054 reviews
- Status
- Excellent
- Reviews in Google Sample
- 5 of 9054 total
- Google's Review Summary
- Diners like this place's delicious food, especially the pancakes, burgers, and huge milkshakes, with many noting the generous portions. They also highlight the classic diner atmosphere and the convenience of being open 24 hours. Visitors consistently praise the friendly, attentive, and helpful staff, who provide excellent service. (Summarized with Gemini)
- Detailed Reviews in Sample (50+ words)
- 3
- Themes in Sample (Positive)
- amazing, perfect, incredible
- Themes in Sample (Negative)
- unprofessional
Based on the up-to-five reviews Google returns for the listing, sorted by Google's relevance algorithm rather than by date. Themes and sentiment reflect that sample, not the full review history.
What to do
- Reviews in the Google sample highlight "amazing", "perfect", "incredible". Emphasize these strengths in the marketing.
- Reviews in the Google sample mention "unprofessional". Address these issues operationally to improve the rating.
- Hours Published
- Yes
- Coverage
- Complete
- Schedule
- Open 24 hours, all week
- Secondary Hours
- Set
- Active Management
- Standard
What to do
- Set special hours for upcoming holidays or documented exceptions to the normal schedule. This is a visible signal to Google that the listing is actively managed.
- Website URL
- https://diner24nyc.com/
- Reachable
- Yes
- SSL (HTTPS)
- Secure
- Server Response Time
- 28 ms
- Note
- Measured as time to first byte. Full page load including images, fonts, and scripts will be slower.
- Mobile Responsive
- Yes
- Name Match (Website/GBP)
- Match
- Address Match (Website/GBP)
- Match
- Phone Match (Website/GBP)
- Match
- Schema.org Markup
- Present
- Schema Matches GBP
- Match
- Engaged Attributes
- 20 of 20 relevant
- Active Attributes
- Accessibility Options, Parking Options, Payment Options, Delivery, Dine-in, Takeout, Breakfast, Lunch
- Indicated As Not Offered
- Curbside Pickup, Reservations, Live Music
- Accessibility Features
- Present
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Local Competitor Benchmark
How this profile compares with nearby businesses found for “Diner” at the time of this audit.
| Business | Rating | Reviews | Review volume compared |
|---|---|---|---|
| Diner 24 NYC This business | 4.8 | 9,054 | |
| Orion Diner & Grill | 4.1 | 1,459 | |
| Gemini Diner | 4.2 | 951 | |
| Hollywood Diner | 3.9 | 1,505 | |
| Tick Tock Diner NY | 3.9 | 7,383 | |
| Remedy Diner | 3.9 | 2,910 |
Key takeaways
- Local competitors average 2842 reviews at a 4 star rating.
- The most-reviewed competitor has 7383 reviews; this profile has 9054 (a gap of 0).
Competitor data comes from public Google results for the category search above, captured when this audit ran. It does not affect the audit score.
Local Visibility Map
See where this business actually ranks in Google local results at 9 points around its location, using its own category as the search. One click, about half a minute.
This audit was generated on Aug 1, 2026. Google may hold newer data for this business now.
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- Data source
- Provided by Google
- Generated
- Aug 1, 2026 8:18 AM
- Scoring engine
- GBPcentral 4.2 How scores work
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