Sila Heating, Air Conditioning, Plumbing & Electrical
Industry median 77 Top 10% start at 91 5 points above median
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82/100 puts this business ahead of most local businesses. Share this report on social or with the team behind it so customers see the work.
What This Means
Sila Heating, Air Conditioning, Plumbing & Electrical scores 82 of 100, a B+ grade, which the scale reads as good. That is above the current median of 77 across audits run with this tool.
The strongest areas are Photos & Visual Content at 100 of 100 and Review Rating at 100 of 100.
One category needs urgent attention: Attributes & Services at 0 of 100. Scores under 30 mark a gap significant enough to hold back the areas that are working.
Resolving the 3 quick wins below is worth 6 points on this scale, which would move the score to 88 of 100 and a A- grade.
Quick Wins (The Fastest Fixes)
The primary category 'General contractor' is quite generic. Consider a more specific category that better describes the business to rank for more relevant searches.
Use more specific categories instead of generic ones. For example, "Italian Restaurant" ranks better than just "Restaurant".
The business name on the website doesn't match the GBP listing ('Sila Heating, Air Conditioning, Plumbing & Electrical'). Consistent NAP (Name, Address, Phone) is critical for local SEO.
These fixes lift the score to 88
This is what the fixes above are worth, added up. Each one carries the exact number of points it is currently costing this profile, weighted the same way the audit weights every category.
This business is 8 points away from the Gold Excellence Award
The GBPcentral Gold Excellence Award is awarded to businesses scoring 90 or higher on this audit and meeting the full published criteria for their category. Businesses scoring 95 or higher and meeting the stricter Platinum criteria may earn the Platinum tier. The Quick Wins above are the fastest route to closing the gap.
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Watching this profile
Critical Issues
Google Policy Check
Google's Business Profile guidelines ask for the real-world business name in the name field, with services, locations, and marketing wording kept in the fields built for them. This matters because Google can suspend listings over name issues, and a suspension would take everything this report measures offline with it. This check reads the name as Google currently publishes it and does not affect the score above.
This check is automated and conservative, and only Google can rule on a name with authority. If the wording above is the business's consistently used real-world name on signage and branding, it may comply as written.
Category Scores
- Business Name
- Present
- Address
- Complete
- Phone Number
- Present
- Website
- Present
- Business Hours
- Set
- Business Status
- Operational
- Editorial Summary
- Not Available
- Primary Category
- Set
- Additional Categories
- Good
- Category Specificity
- Generic
What to do
- The primary category 'General contractor' is quite generic. Consider a more specific category that better describes the business to rank for more relevant searches.
- Use more specific categories instead of generic ones. For example, "Italian Restaurant" ranks better than just "Restaurant".
- Photos Detected
- 10+
- Status
- Excellent
- Industry Benchmark
- 5-10 typical for Home Services
- Note
- Google reports at most 10 photo references for a listing. A listing showing 10 may hold many more, so this category is scored within that limit and does not distinguish between them.
- Review Count
- 1957
- Status
- Excellent
- Industry Benchmark
- 10-50 average for Home Services
- Average Rating
- 4.8
- Based On
- 1957 reviews
- Status
- Excellent
- Reviews in Google Sample
- 5 of 1957 total
- Detailed Reviews in Sample (50+ words)
- 4
- Themes in Sample (Positive)
- professional, great, highly recommend
- Themes in Sample (Negative)
- slow
Based on the up-to-five reviews Google returns for the listing, sorted by Google's relevance algorithm rather than by date. Themes and sentiment reflect that sample, not the full review history.
What to do
- Reviews in the Google sample highlight "professional", "great", "highly recommend". Emphasize these strengths in the marketing.
- Reviews in the Google sample mention "slow". Address these issues operationally to improve the rating.
- Hours Published
- Yes
- Coverage
- Complete
- Schedule
- Open 24 hours, all week
- Secondary Hours
- Not Set
- Holiday Hours
- Not Visible
- Note
- Google's public data shows holiday hours only for the seven days after the audit, so they are reported here when visible and not scored.
- Website URL
- https://nyct.sila.com/
- Reachable
- Yes
- SSL (HTTPS)
- Secure
- Server Response Time
- 32 ms
- Note
- Measured as time to first byte. Full page load including images, fonts, and scripts will be slower.
- Mobile Responsive
- Yes
- Name Match (Website/GBP)
- Mismatch
- Address Match (Website/GBP)
- Match
- Phone Match (Website/GBP)
- Mismatch
- Schema.org Markup
- Present
- Schema Detail
- Partial
What to do
- The business name on the website doesn't match the GBP listing ('Sila Heating, Air Conditioning, Plumbing & Electrical'). Consistent NAP (Name, Address, Phone) is critical for local SEO.
- Only 1/3 NAP fields match between the website and GBP. Ensure the Name, Address, and Phone are identical everywhere.
- The Schema.org markup is present but missing key details (address and telephone). Add a complete address and telephone property so search engines can reconcile the structured data with the GBP listing.
- Engaged Attributes
- 0 of 3 relevant
What to do
- This profile engages 0 of 3 attributes relevant to the business type. Setting the remaining 3 attributes gives Google a fuller picture: Accessibility Options, Parking Options, Payment Options.
- Add accessibility information. Specifying wheelchair-accessible entrance, parking, restroom, or seating helps customers and signals to Google that the listing is well-maintained.
- Set at least the key business attributes (payment options, parking, accessibility) to help customers choose the business and improve local-search visibility.
Add this badge to the business website
Local Competitor Benchmark
How this profile compares with nearby businesses found for “Electrician” at the time of this audit.
| Business | Rating | Reviews | Review volume compared |
|---|---|---|---|
| Sila Heating, Air Conditioning, Plumbing & Electrical This business | 4.8 | 1,957 | |
| Red Star Electric | 4.9 | 437 | |
| Rinaldi Electric | 4.9 | 71 | |
| Gallardo Electric | 5.0 | 349 | |
| APR Electrical Solutions LLC | 5.0 | 18 | |
| Glenn Elmsford Electrical Experts | 4.7 | 19 |
Key takeaways
- Local competitors average 179 reviews at a 4.9 star rating.
- The most-reviewed competitor has 437 reviews; this profile has 1957 (a gap of 0).
- This profile did not appear in the top local results for "Electrician".
- The highest-rated competitor leads this profile by 0.2 stars.
Competitor data comes from public Google results for the category search above, captured when this audit ran. It does not affect the audit score.
Local Visibility Map
See where this business actually ranks in Google local results at 9 points around its location, using its own category as the search. One click, about half a minute.
This audit was generated on Sep 19, 2026. Google may hold newer data for this business now.
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- Data source
- Provided by Google
- Generated
- Sep 19, 2026 3:08 AM
- Scoring engine
- GBPcentral 4.4 How scores work
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