FreeFlo Home Services - Dryer Vent Cleaning - Vancouver

416 Oak St, New Westminster, BC V3L 2T5, Canada Services
Good
B+

Industry median 78 Top 10% start at 91 3 points above median

How this score is calculated
Score worth sharing

81/100 puts this business ahead of most local businesses. Share this report on social or with the team behind it so customers see the work.

What This Means

FreeFlo Home Services - Dryer Vent Cleaning - Vancouver scores 81 of 100, a B+ grade, which the scale reads as good. That is above the current median of 78 across audits run with this tool.

The strongest areas are Photos & Visual Content at 100 of 100 and Review Rating at 100 of 100.

One category needs urgent attention: Attributes & Services at 0 of 100. Scores under 30 mark a gap significant enough to hold back the areas that are working.

Resolving the 3 quick wins below is worth 10 points on this scale, which would move the score to 91 of 100 and a A grade.

Quick Wins (The Fastest Fixes)

The primary category 'Services' is quite generic
Category Optimization

The primary category 'Services' is quite generic. Consider a more specific category that better describes the business to rank for more relevant searches.

High impact, about 15 minutes, worth 15 category points
Add secondary categories to appear in more search results
Category Optimization

Add secondary categories to appear in more search results. Aim for at least 3 relevant categories.

High impact, about 15 minutes, worth 30 category points
Use more specific categories instead of generic ones
Category Optimization

Use more specific categories instead of generic ones. For example, "Italian Restaurant" ranks better than just "Restaurant".

High impact, about 15 minutes, worth 15 category points
What's Possible

These fixes lift the score to 91

This is what the fixes above are worth, added up. Each one carries the exact number of points it is currently costing this profile, weighted the same way the audit weights every category.

Score today 81
After these 3 wins 91

This business is 9 points away from the Gold Excellence Award

The GBPcentral Gold Excellence Award is awarded to businesses scoring 90 or higher on this audit and meeting the full published criteria for their category. Businesses scoring 95 or higher and meeting the stricter Platinum criteria may earn the Platinum tier. The Quick Wins above are the fastest route to closing the gap.

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Critical Issues

Google Policy Check

Google's Business Profile guidelines ask for the real-world business name in the name field, with services, locations, and marketing wording kept in the fields built for them. This matters because Google can suspend listings over name issues, and a suspension would take everything this report measures offline with it. This check reads the name as Google currently publishes it and does not affect the score above.

A heads-up worth acting on
The business name appears to include wording Google's guidelines ask to keep out of the name field. Nothing on this report is reduced because of it, but a name flag is one of the few issues that can put the whole listing at risk rather than a few points. Trimming the name to the real-world brand protects the strong profile this report measures.
Service or category keywords appended to the business name
Detected: Dryer Vent Cleaning
Remove the service and category text from the business name and keep only the real-world name. Categories, services, and specialties belong in the profile's category and services fields; carrying them in the name violates Google's guidelines and risks suspension.
Location descriptor appended to the business name
Detected: Vancouver
Confirm the location wording is part of the consistently used real-world branding for this location. Chains commonly and legitimately include one; a location added only for search reach conflicts with Google's guidelines.

This check is automated and conservative, and only Google can rule on a name with authority. If the wording above is the business's consistently used real-world name on signage and branding, it may comply as written.

Category Scores

Business Name
Present
Address
Complete
Phone Number
Present
Website
Present
Business Hours
Set
Business Status
Operational
Editorial Summary
Not Available
Primary Category
Set
Additional Categories
None
Category Specificity
Generic

What to do

  1. The primary category 'Services' is quite generic. Consider a more specific category that better describes the business to rank for more relevant searches.
  2. Add secondary categories to appear in more search results. Aim for at least 3 relevant categories.
  3. Use more specific categories instead of generic ones. For example, "Italian Restaurant" ranks better than just "Restaurant".
Photos Detected
10+
Status
Excellent
Industry Benchmark
8-15 typical for General Business
Category Note
We do not have photo benchmarks for this business type yet, so this compares against general averages.
Note
Google reports at most 10 photo references for a listing. A listing showing 10 may hold many more, so this category is scored within that limit and does not distinguish between them.

What to do

  1. Google's public data reports at most 10 photos, so we cannot see the full library. Listings in General Business typically carry 8 to 15 photos. Keep adding current photos across the exterior, interior, team, and what the business sells.
Review Count
384
Status
Excellent
Industry Benchmark
10-50 average for General Business
Note
We don't have category-specific benchmarks for this business type yet, so this compares against general averages.
Average Rating
5.0
Based On
384 reviews
Status
Excellent
Reviews in Google Sample
5 of 384 total
Detailed Reviews in Sample (50+ words)
3
Themes in Sample (Positive)
professional, clean, quick

Based on the up-to-five reviews Google returns for the listing, sorted by Google's relevance algorithm rather than by date. Themes and sentiment reflect that sample, not the full review history.

What to do

  1. Reviews in the Google sample highlight "professional", "clean", "quick". Emphasize these strengths in the marketing.
Hours Published
Yes
Coverage
Complete
Secondary Hours
Not Set
Active Management
Standard

What to do

  1. Set special hours for upcoming holidays or documented exceptions to the normal schedule. This is a visible signal to Google that the listing is actively managed.
Website URL
https://freeflohomeservices.com/
Reachable
Yes
SSL (HTTPS)
Secure
Server Response Time
212 ms
Note
Measured as time to first byte. Full page load including images, fonts, and scripts will be slower.
Mobile Responsive
Not Assessed
NAP Consistency
Not Assessed
Schema.org Markup
Not Assessed
Note
The site returned an access-restricted response to our audit, so mobile-friendliness, contact-info consistency, and structured data could not be assessed. They were excluded from this category rather than counted against the score.

What to do

  1. The website returned an access-restricted response to our audit tool, so some checks could not be completed. Allowing reputable audit tools to reach the site lets these checks run.
Engaged Attributes
0 of 3 relevant

What to do

  1. This profile engages 0 of 3 attributes relevant to the business type. Setting the remaining 3 attributes gives Google a fuller picture: Accessibility Options, Parking Options, Payment Options.
  2. Add accessibility information. Specifying wheelchair-accessible entrance, parking, restroom, or seating helps customers and signals to Google that the listing is well-maintained.
  3. Set at least the key business attributes (payment options, parking, accessibility) to help customers choose the business and improve local-search visibility.

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Local Competitor Benchmark

How this profile compares with nearby businesses found for “Services” at the time of this audit.

20+ Position in the category search
4.1 Competitor avg rating
98 Competitor avg reviews
0 Review gap to leader
Nearby competitors with their ratings and review counts
Business Rating Reviews Review volume compared
FreeFlo Home Services - Dryer Vent Cleaning - Vancouver This business 5.0 384
Burnaby Service Canada Centre 2.9 371
Service BC Centre Burnaby (Limited Services) 4.0 50
Psychic Trimurti star astrology services 5.0 5
Family Services of Greater Vancouver 3.7 3
Revelation Security Services Inc. 4.9 62

Key takeaways

  • Local competitors average 98 reviews at a 4.1 star rating.
  • The most-reviewed competitor has 371 reviews; this profile has 384 (a gap of 0).
  • This profile did not appear in the top local results for "Services".

Competitor data comes from public Google results for the category search above, captured when this audit ran. It does not affect the audit score.

Local Visibility Map

See where this business actually ranks in Google local results at 9 points around its location, using its own category as the search. One click, about half a minute.

Score History

Since the previous audit on Jul 20, 2026

No overall change

No category scores moved between these two audits.

  1. Aug 3, 2026 81/100 B+ Engine 4.2 This report
  2. Jul 20, 2026 81/100 B+ Engine 4.2 View report Compare

This audit was generated on Aug 3, 2026. Google may hold newer data for this business now.

Go Further with GBPcentral

One platform for the work this report measures: posts, reviews, analytics, and profile health.

Review Management Tools

Review alerts, response tracking, and sentiment in one place.

Post Scheduling & Automation

Scheduled posts keep the profile active week after week.

Performance Analytics

Views, clicks, calls, and direction requests over time.

Profile Health Monitoring

A live score that flags profile gaps as they appear.

Multi-Location Management

Every location managed from one dashboard.

Explore all features

Talk to a GBP Specialist

Want to go beyond the basics? Our team can review these audit results and identify advanced optimization opportunities specific to this business.

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About this report

Data source
Provided by Google
Generated
Aug 3, 2026 1:10 AM
Scoring engine
GBPcentral 4.2 How scores work

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