Google Business Profile Reinstatement Service (Suspended Profile Help)

A Google Business Profile reinstatement service that finds the policy problem, fixes it on the profile and website, prepares the appeal with the evidence Google asks for, and bills only once Google reinstates the profile.

$799, charged only once Google reinstates the profile. Nothing if it does not.

  • Charged if reinstated
  • Appeal prepared first
  • Fast order review
The client portal's Service page for a reinstatement order while Google decides, with sample details.

What it is

What is a Google Business Profile reinstatement service?

A Google Business Profile reinstatement service takes a suspended profile through Google's appeal: it finds what broke Google's guidelines, fixes what can be fixed, and prepares the appeal and the evidence.

Google says it may suspend or disable Business Profiles that don't follow its guidelines, and that a business that believes its profile should be reinstated can submit an appeal. Google asks that the profile follows all the guidelines before the appeal.

The preparation matters because Google says appeals can only be submitted once. Only if the request is denied may Google be able to do an additional review, with evidence that wasn't added the first time. So the appeal goes when the fixes and the evidence are ready, and not before.

What is included

What the GBP reinstatement service includes

The GBP reinstatement service includes 5 pieces of work on one suspended profile, from the cause to Google's decision.

  • Cause found

    The profile and the website read against Google's guidelines to find what broke them

  • Fixes

    The profile details and the website brought in line with the guidelines before the appeal

  • Evidence prepared

    Registration, license, tax or utility documents checked so the name and address match the profile

  • Appeal written

    The explanation and the evidence for Google's appeals tool, where an appeal can only be submitted once

  • Follow-through

    An additional review requested with new evidence if Google does not approve the appeal

The appeal is submitted from the Google Account on the profile: by you, with everything prepared, or by GBPcentral when it already manages the profile.

Google's rules

What Google asks of an appeal

Google's pages on suspended profiles and appeals set what an appeal needs, and the reinstatement service prepares each part.

The guidelines first

Google says to make sure your profile follows all the guidelines before you submit an appeal. The appeals tool shows the reason for the decision and a link to the policy Google applied.

Evidence that matches

Google lists official business registration, a business license, tax certificates, and utility bills, and asks that the business name and address on each document match the profile.

One appeal

Google says appeals can only be submitted once, and asks businesses not to submit multiple appeals for the same issue before receiving a decision.

No new profile

Google says: do not create a new Business Profile for the same business. Its guidelines also say there should only be one profile per business.

Google's decision

Google says appeal reviews and decisions can take up to 5 business days, and sends the decision by email. The appeals tool shows the status of each appeal.

An account restriction first

Google says an account restriction suspends the profiles the account manages. The restriction is appealed first, on the My accounts page, and then the profile.

Read Google's pages on how to fix suspended or disabled profiles and how to appeal Business Profile content and profile restrictions, and its guidelines for representing your business.

Cost

How much does Google Business Profile reinstatement cost?

GBPcentral's Google Business Profile reinstatement service costs $799 for one profile, charged only once Google reinstates it.

You save a card when you order, and nothing is charged then. The fee is charged to that card once Google reinstates the profile, and if Google does not, nothing is charged. Every order is reviewed within 2 business days, and you can cancel with nothing charged until the appeal goes to Google.

Some suspensions need more than the standard appeal. A profile whose earlier appeal Google did not approve, or whose ownership someone else claims, is quoted in writing before any work: ask for a quote. Google's third-party policies ask a company that charges a fee to say that Business Profile is a service provided at no extra cost, and the Managed Services Agreement sets out the full terms.

Profile Reinstatement

For a business whose Business Profile Google has suspended.

$799 Charged only once Google reinstates the profile.

Charged today
Nothing; your card is saved
If Google does not reinstate
Nothing is charged
Profiles
One per order
Monthly fee
None
Order review
Within 2 business days
Cancelling
Nothing charged until the appeal goes to Google
Denied appeal or ownership dispute
Quoted in writing
Order for One Profile Ask for a quote instead

For several profiles, place one order for each.

How it works

How the GBP reinstatement service works

The GBP reinstatement service runs in five steps, and nothing is charged until Google reinstates the profile.

  1. Today Order and save your card Create your account, answer two questions about the suspension, give your consent and save a card.
  2. Within 2 business days Order review You receive an acceptance with the start date, or a decline with nothing charged.
  3. On the start date Cause and fixes GBPcentral reads Google's decision with you, finds the cause, and brings the profile details and the website in line with Google's guidelines, with you.
  4. When both are ready Evidence and appeal The documents are checked against the profile and the explanation is written; the appeal goes when both are ready.
  5. On Google's decision Reinstated, then charged Once Google reinstates the profile, the fee is charged and the service closes. If Google does not, nothing is charged.

The full terms, including the one-time services, are in the Managed Services Agreement.

Who it is for

Who the GBP reinstatement service is for

The GBP reinstatement service is for a business whose profile Google has suspended and that has not yet appealed the decision.

Once the profile is back, the monthly GBP management packages keep it within Google's guidelines week after week, and every change is reported to you within 48 hours.

Questions

Frequently asked questions about GBP reinstatement

The appeal

How do I get my Google Business Profile reinstated?

Through Google's appeals tool. Google says to make sure the profile follows all the guidelines first, then to open the appeals tool, choose the profile and the decision to appeal, add optional evidence and a written explanation, and submit. Google reviews the appeal and sends an email with the decision.

Can I appeal a suspension more than once?

Google says appeals can only be submitted once. Only if a reinstatement request is denied may Google be able to do an additional review, and you can then provide evidence that wasn't added with the original appeal. That is why this service prepares the appeal fully before it is submitted.

What evidence helps a reinstatement appeal?

Google lists official business registration, a business license, tax certificates, and utility bills for the business, such as electricity, phone, water or internet. Google asks that the business name and address on each document match the profile the appeal is for.

Suspensions

Why was my Google Business Profile suspended?

Google says it may suspend or disable Business Profiles that don't follow its guidelines. The appeals tool shows the details of the decision, including the reason for it and a link to the policy Google applied. One example from Google's guidelines: including unnecessary information in a business name isn't permitted and could result in the suspension of a Business Profile.

Should I create a new profile while mine is suspended?

No. Google says: do not create a new Business Profile for the same business. Google's guidelines also say there should only be one profile per business.

What if my whole Google account is restricted?

Google says an account restriction suspends the Business Profiles the account manages. The restriction is appealed first, on the account's My accounts page, and once it is lifted the profile suspension can be appealed.

Cost, time and support

How long does reinstatement take?

Google says appeal reviews and decisions can take up to 5 business days, and asks businesses not to submit multiple appeals for the same issue before receiving a decision. The preparation before the appeal takes as long as the fixes and the evidence need, and the appeal goes only when they are ready.

How much does Google Business Profile reinstatement cost?

GBPcentral's reinstatement service costs $799 for one profile, charged to the card you save only once Google reinstates the profile. If Google does not, nothing is charged. A profile whose earlier appeal was not approved, or whose ownership someone else claims, is quoted in writing before any work.

How can I contact Google Business Profile support about a suspension?

Google's page on suspended profiles points to the appeals tool for the appeal itself, to a form for an additional review of a denied request, and to Google Business Profile Help for issues with a profile after it is reinstated.

Next step

Get your suspended profile back

$799 for one profile, charged only once Google reinstates it, with the cause found, the fixes made, and the appeal prepared in full before it goes to Google.

Nothing charged unless Google reinstates. You stay the owner of your profile.